Contact us
If you have any questions in the process of using the product, you can contact us, we will try our best to help you. In order to solve your problem as soon as possible, when contacting us, there are a few tips that need your attention:
1. Please provide the order number so that we can quickly solve your troubles for you.
2. If you need to change the order information, please leave the correct information in the message.
3. If you have any dissatisfaction or suggestion about our products, please let us know. We will try our best to solve these problems and continuously improve the quality of our products and services.
4. Affected by COVID-19, the global logistics speed is generally slow, please wait patiently for your package, we will do our best to send it to you.
You can also contact us directly at support@polono.com

Contact us

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